You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.
Home > Licensing > Error - This license's maintenance period does not entitle you to use this release of GeoStudio.
Error - This license's maintenance period does not entitle you to use this release of GeoStudio.
print icon

In this article we explain the error message error message:

This license's maintenance period does not entitle you to use this release of GeoStudio. Install an older version of GeoStudio or renew maintenance to use this license.

This error is typically encountered when upgrading or installing a new version of GeoStudio and can be seen in the 'License Management' dialog box. 

 

Cause

  • Using any given GeoStudio release requires a license with valid software maintenance.
  • Software maintenance entitles you to use any new release of GeoStudio during the active maintenance period.
  • Software maintenance also gives you access to priority technical support for installing and using the software.
  • When software maintenance expires, renewal is optional.

Steps to Resolve

  • If you want to use the newer version of GeoStudio, you will need to renew the software maintenance for your license.
  • If you do not want to renew your software maintenance, you will need to install an older version of GeoStudio that your license supports.
  • Licenses with maintenance expired over 2 years cannot be renewed and a new license must be purchased.
  • When a GeoStudio version retires, all downloads are removed from availability.  If you want to install an older version, you must use your archived copy of the installer.
scroll to top icon